Retail POS system
with
membership
Minty's retail POS system with CRM is helps retailers in Singapore to enhance customer experiences with personalized service, streamline operations, gain valuable insights for data-driven decisions, optimize inventory management, and support business growth to stayahead of the competition.
Features
Retail POS
Streamline your operational processes
Membership
Helping you grow your member base
How Minty helps your retail business
With a retail POS that comes with membership management capabilities, your business can enhance customer satisfaction, boost loyalty, gain valuable insights, and improve overall operational efficiency, leading to increased sales and a stronger competitive position in the market.
Centralised data
Membership programs integrated with POS systems allow retailers to collect detailed customer data, enabling personalized shopping experiences and targeted promotions
Engage & re-engage
Regular communication and special offers for members keep customers engaged and more likely to return. A POS with membership system enables you to do so with ease
Insightful data
Detailed reporting on member activities and sales helps retailers understand trends and make informed decisions.
Maintain & grow memberbase
Strong membership programs help in retaining customers who become advocates for your retail business, which is often more cost-effective than acquiring new ones
Personalised experience
Members can enjoy a more personalised retail process, as their preferences and purchase history are readily accessible to staff. Such experiences will kepp customers coming back
Fuss free member sign up
Enable customers to easily sign up as members through scanning a QR code and earn sign up rewards. You / your staff can also view / validate the member signup instantly through your retail POS.
Seamless, accurate member management
Automated tracking of member points, rewards, and purchase history reduces the need for manual record-keeping and minimizes errors.
Easy scalability
As your retail business expands, a POS and membership system can scale with the growth, accommodating new stores, products, and members without significant additional investment
Minty CRM use cases
Can Minty CRM be used in auto services workshops? Find out how Pitstop Tyres uses Minty's CRM to boost customer retention and repeat visits!
Learn how Lion City Sailors FC uses Minty CRM to extend its membership benefits to its loyal fans and build a larger fanbase!
Contact us
Contact Us
See a demo!
160 Robinson Road, SBF Center,
#26-02, Singapore 068914
(+65) 6224 5788
Minty Informatation Sharing
In Singapore’s hyper-competitive food and beverage scene, staying connected with your customers is no longer optional—it’s essential. While email has long been the default for digital engagement, F&B businesses are now turning to WhatsApp as the go-to tool for faster, more personal communication. WhatsApp Outperforms Email Where It Matters Open rates that matter: WhatsApp boasts open rates of over 90%, compared to 25% or less for email. That means your promos are far more likely to be seen. Real-time impact: A lunch special sent at 10 a.m. can fill tables by noon—try doing that with email. Fewer steps, higher conversion: With a clean message format and a single tap to redeem vouchers or make bookings, WhatsApp converts better for time-sensitive campaigns. Email Still Has Its Place For storytelling & rich content: Want to showcase your new seasonal menu or behind-the-scenes chef interviews? Email gives you space. Loyalty and automation: Email excels at long-term nurturing, reward systems, and reactivation campaigns. Formal, official communication: Receipts, membership summaries, and full-length newsletters are still best suited for inboxes. Use Both for Best Results Launch flash sales or limited-time vouchers via WhatsApp Share loyalty points summaries, event invites, or reservation confirmations via email Use an integrated F&B POS & CRM solution like MEGAPOS to automate and track both in one place Conclusion Smart F&B chains in Singapore are already using WhatsApp to fill tables, boost voucher redemptions, and stay top-of-mind. Don’t just rely on email alone—diversify your outreach and engage your customers where they are most active. If you are interested in exploring using WhatsApp as a channel for your members engagement campaigns, click here to find out more!
Singapore's F&B industry has rapidly embraced technology—from QR ordering systems to delivery app integrations and self-service kiosks. But one thing has remained consistent: the Point-of-Sale (POS) system is still the operational hub of every restaurant or café. In a tech-driven landscape where automation is often seen as the solution to rising labour costs and competitive pressure, POS systems have not become obsolete. Instead, they've evolved into more powerful, cloud-connected hubs that support various customer touchpoints and internal workflows. Evolution of POS in Singapore Legacy POS: Cash register-based systems that only supported basic billing. Touchscreen Terminals: Provided real-time inventory tracking and digital receipts. Cloud POS Systems: Enabled multi-outlet management, QR ordering, and CRM integration. Today, modern POS systems are API-friendly, mobile-responsive, and integrate effortlessly with Singapore's payment infrastructure including NETS, PayNow, and mobile wallets. Why POS Systems Are Still Essential Omni-Channel Sales Handling POS systems now consolidate orders from dine-in, QR, online delivery, and kiosks into a single dashboard. Singapore-Ready Payments Seamless support for e-wallets, NETS, and card payments means faster checkouts. CRM Integration Run membership programs, automate voucher issuance, and encourage customer retention. Data-Driven Operations Generate real-time sales reports, GST summaries, and staff performance reviews across multiple outlets. A Smart Business Backbone From small hawker stalls to established franchises in Singapore, the POS system is no longer just a cash register. It’s a smart business backbone that enables growth, enhances customer experience, and reduces inefficiencies. If you're looking to digitalize your F&B business, make sure you start with a reliable POS system. Click here to contact us and find out more!
Whether you're managing a boutique cafe in Tiong Bahru or a fast-paced restaurant chain in the CBD, your POS system is central to your success. It’s not just a cash register—it’s your operations hub. Below are the most powerful POS features every F&B manager should be taking full advantage of: 1. Live Sales Reporting Real-time sales dashboards allow managers to make fast, informed decisions. See what’s selling, when your rush hours are, and how much revenue each staff member generates. Whether it’s adjusting your menu or planning your next promo, the data is at your fingertips. 2. Automated Inventory Control Track ingredients and stock across shifts without manual spreadsheets. Each transaction updates inventory counts in real-time, which means fewer stockouts, better forecasting, and reduced wastage—especially critical for kitchens with fresh produce or high food cost items. 3. Integrated QR & Cashless Payments Speed and safety are key in the F&B space. With built-in QR ordering and contactless payment options, your customers can browse the menu, order, and pay—all from their mobile phone. It’s efficient, hygienic, and perfect for cafes with limited staff. 4. Staff Management Tools From clock-ins and shift logs to sales performance, a modern restaurant POS system should include comprehensive staff tracking. Use this data to monitor productivity, reduce time theft, and make informed rostering decisions. 5. Built-in CRM & Promotions Engine Offer loyalty points, auto-discounts, and personalised birthday treats through your POS system. This drives repeat business and improves customer satisfaction, especially for Singapore diners who love rewards and value. 6. Multi-Branch Synchronisation If you're running a chain or planning to expand, you’ll need a POS for multiple outlets . Sync sales, stock, and reporting across locations so HQ can manage from a single backend while giving outlet managers branch-level control. 7. Kitchen Display & Delivery App Integration A POS that connects directly to kitchen displays and delivery apps saves time and avoids double-entry errors. When a customer places an online order, it goes straight to the kitchen—no delay, no miscommunication, no chaos. Conclusion Today’s F&B POS systems are more powerful than ever. With us, you’re not just getting a payment solution—you’re getting a fully integrated restaurant management tool that helps you grow and operate smarter. Explore our solutions by getting in touch —perfect for cafes, cloud kitchens, restaurants, kiosks, and growing F&B chains.
A Successful F&B outlet in Singapore does more than serving good food, it’s about knowing your numbers, too. With the right F&B POS system, real-time sales reporting can drive smarter, faster business decisions that keep you ahead of the competition. 1. Make Smarter Purchasing Decisions Real-time data from your POS system reveals which dishes sell well and which don’t. This insight helps you cut food waste, avoid overstocking, and negotiate better deals with suppliers. 2. Monitor Multiple Locations from Anywhere For F&B chains, real-time reporting means managers can track sales and performance across outlets remotely. No more waiting for manual reports or daily closing summaries. 3. Boost Staff Accountability and Productivity A modern restaurant POS lets you see staff sales in real time. This helps spot top performers and provides opportunities for quick coaching, ensuring every team member contributes to outlet targets. 4. Adapt to Customer Demand Instantly Spikes in demand? Real-time reports help you adjust manpower, promotions, and kitchen prep on the fly—maximising sales during peak periods. Whether you operate a single outlet or an F&B chain, real-time sales reporting through a reliable POS system empowers you to run leaner, faster, and more profitably. Want to unlock these insights for your business? Click here to find out more about how our POS & CRM solutions can help!
For every restaurant, cafe, or food stall in Singapore, handling customer complaints is an essential part of service quality. Even the best F&B businesses will face unhappy diners—but the real test is how your team responds. Here is a concise guide on how to manage difficult customers professionally : 1. Respond Calmly and Professionally When a customer raises an issue—whether about food quality, waiting time, or service—remain calm. Use polite phrases like “Thank you for letting us know” to ease tension. 2. Resolve the Issue Quickly Empower staff to offer instant solutions: food replacement, a small free drink, or loyalty points via your POS/CRM system to turn dissatisfaction into goodwill. 3. Never Ignore Online Reviews Handle Google and GrabFood reviews swiftly. Apologize, clarify, and offer offline resolution. 4. Train & Equip Staff Use digital SOP guides or in-app staff reminders to maintain service consistency—even during busy hours. Why Good Handling Boosts Business ✔ Avoids bad Google reviews ✔ Retains customers post-complaint ✔ Builds a trusted brand image
In Singapore’s competitive F&B market, having a strong presence on Google is essential for attracting new customers. Whether you run a coffee kiosk, a casual eatery, or a full-service restaurant, Google Reviews can directly influence foot traffic, trust, and even delivery platform choices. Here are some proven strategies to help you gather more authentic Google Reviews —the right way. 1. Make It Effortless with QR Codes Set up QR codes on tables, receipts, or takeaway packaging that link directly to your Google review page. Customers are more likely to leave a review when the process is quick and simple. 2. Ask Customers Personally A polite reminder from your staff can go a long way. When customers compliment the food or service, gently invite them to leave a review on Google. 3. Send Post-Visit Reminders If you collect customer details via reservations or QR ordering, send a thank-you SMS or WhatsApp message after their visit, along with your Google review link. 4. Respond to All Reviews Engage with every review—good or bad. This shows potential customers that your business values feedback and continuous improvement. 5. Offer a Token of Appreciation Encourage reviews by offering small incentives like discounts on the next visit or loyalty points, without demanding only positive reviews (in line with Google’s policies). 6. Highlight Reviews on Social Media Showcase your best reviews on Instagram or Facebook to motivate others to share their experiences too. Why Google Reviews Matter for Singapore F&B Owners ✔ Improves your ranking on Google Maps searches like “best cafe in Singapore” ✔ Builds trust among locals and tourists alike ✔ Influences decisions on delivery apps like GrabFood and Deliveroo ✔ Drives more walk-in customers from nearby areas Final Thoughts Growing your Google Reviews is not about shortcuts or fake posts—it’s about creating great experiences and making it easy for real customers to share them. With consistent effort, your restaurant, cafe, or food stall can build a strong online reputation that pays off in visibility and revenue. If you are looking for a POS system , self ordering kiosk , QR ordering or a CRM solution for your F&B business, we have it all! Click here contact us and find out more