Retail POS system

with

membership

Minty's retail POS system with CRM is helps retailers in Singapore to enhance customer experiences with personalized service, streamline operations, gain valuable insights for data-driven decisions, optimize inventory management, and support business growth to stayahead of the competition.

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Features

Retail POS

Streamline your operational processes

  • Sales transaction management

    A retail POS system efficiently process transactions, handle multiple payment methods, and manage sales data in real-time. This feature ensures smooth and fast checkout experiences, which are crucial for customer satisfaction.


  • Inventory & stock management

    With Minty's retail POS system, you are able manage your inventory through unlimited barcodes and SKUs. Our retail POS system also enables you to keep track of stock in/out, calculate stock variance during routine stock takes and do stock transfers between outlets or warehouse

  • Membership management (CRM)

    • Collect and analyze customer data to offer personalized experiences and targeted marketing. 
    • CRM integration helps in building strong customer relationships and loyalty programs
    • Members can pre purchase bundles and packages for greater savings while your business can boost its cashflow
    • A centralised solution for transactions also allows for more insightful reporting and personalised membership campaigns.

  • Multiple payment options

    Minty's retail POS system accepts a wide range of payment methods, including credit/debit cards, mobile payments, and gift cards. Integrated payment processing ensures secure and efficient transactions​ 

  • Reporting & analytics

    Generate comprehensive reports on sales, inventory, and customer behavior. These insights aid in making informed business decisions and identifying growth opportunities

  • Employee management

    Enable staff to clock in and out and calculate sales commissions easily through your retail POS system.

  • Mobile and cloud compatibility

    Access your retail POS system from any device, enabling on-the-go management and ensuring data is securely stored and accessible from anywhere. Cloud-based systems also facilitate easy updates and maintenance


  • Multi store management

    Manage multiple locations from a single system, ensuring consistent operations across all stores. This feature is crucial for businesses with several branches or plans for expansion​ 

  • Run loyalty programs with ease

    Implement and manage customer loyalty programs directly through the retail POS system. Rewarding repeat customers with points, discounts, and special offers can significantly boost retention rates

  • Multilingual POS system

    Minty's Retail POS system supports multiple languages to cater to a diverse staff language backgrounds

  • Automate discounts & promotions

    Easily create, apply, and track promotions and discounts in your retail POS system, which automatically applies to bills when customers meet the pre set requirements

  • Online/offline mode

    Network connectivity may get disrupted at times. Minty's retail POS System works flawlessly unexpected network issues occur to keep your operations running smoothly.

Membership

Helping you grow your member base

  • Multi-outlet member management

    Centralize member management across all outlets for a seamless experience. Members effortlessly earn and redeem rewards, while staff efficiently manage memberships. 


    Tailored benefits can apply to selected outlets for added exclusivity.

  • Cloud data storage & collection

    Secure member data storage that is easily retrievable through a secure online backend. 


    Safeguard privacy and enhance accessibility.

  • Reward/loyalty points

    Give members real-time updates of their points earned or redeemed for better member engagement and boost customer return rates

  • eVouchers

    Types of vouchers


    1. Acquisition

    •  Welcome Vouchers: To encourage new customers to make their first purchase.
    •  Referral Vouchers: To incentivize existing customers to refer new customers.

    2. Retention and Loyalty

    • Loyalty Vouchers: To reward repeat customers and encourage ongoing engagement.
    • Birthday/Anniversary Vouchers: To make customers feel special on their birthdays or other significant dates.
    • Exclusive Member Vouchers: To provide special offers to members of a loyalty program or exclusive club.
    • Milestone Vouchers: To celebrate customer milestones.

    3. Promotion and Sales Boosting

    • Seasonal and Holiday Vouchers: To boost sales during specific seasons or holidays.
    • Product Launch Vouchers: To promote new product launches.
    • Volume Purchase Vouchers: To encourage bulk purchases.
    • Limited time & quantity voucher: Attract customers to spend with limited time & quantity offers

    4. Engagement and Feedback

    • Feedback and Review Vouchers: To encourage customers to provide feedback or reviews.
    • Event Vouchers: To drive attendance to events, both online and offline.

  • Cashback

    Keep members excited with real-time earnings updates through an engaging, user-friendly portal

  • eWallets / Store Value

    Encourage customers to top up their eWallets for future use, track balance, monitor usage and enjoy convenient transactions. Secure your cash flow and ensure members keep coming back. 

  • Prepaid item

    Lock in sales by enabling members to pre-purchase a specific item/product/service. Secure cashflow and guarantee customer return.

  • Referral

    Encourage members to refer others to become your member with automated referral benefits.

  • Automated member tier

    Auto tier advancement grants members seamless progression to higher tiers upon meeting criteria, unlocking enhanced benefits and privileges automatically.

  • Fuss free member sign ups

    Convenience is key when getting member sign ups . MINTY CRM enables your customers to signup by simply entering name and mobile number.

  • Member feedback

    Gathering member feedback is crucial for improving services, enhanced satisfaction and tailoring experiences to meet customer expectations effectively.

  • QR Ordering & online ordering

    Transform your business with CRM-integrated QR/online ordering, delivering seamless customer experiences from ordering to loyalty management. Drive engagement and satisfaction for sustained growth and loyalty.

  • Email marketing

    Promote exclusive offers, updates and benefits directly to members, enhancing engagement and satisfaction.

  • Links with your POS system

    Improve efficiency personalise services, and enhance customer loyalty through seamless transaction and data management.

How Minty helps your retail business

With a retail POS that comes with membership management capabilities, your business can enhance customer satisfaction, boost loyalty, gain valuable insights, and improve overall operational efficiency, leading to increased sales and a stronger competitive position in the market.

Centralised data

Membership programs integrated with POS systems allow retailers to collect detailed customer data, enabling personalized shopping experiences and targeted promotions

Engage & re-engage

Regular communication and special offers for members keep customers engaged and more likely to return. A POS with membership system enables you to do so with ease

Insightful data

Detailed reporting on member activities and sales helps retailers understand trends and make informed decisions.

Maintain & grow memberbase

Strong membership programs help in retaining customers who become advocates for your retail business, which is often more cost-effective than acquiring new ones​

Personalised experience

Members can enjoy a more personalised retail process, as their preferences and purchase history are readily accessible to staff. Such experiences will kepp customers coming back

Fuss free member sign up

Enable customers to easily sign up as members through scanning a QR code and earn sign up rewards. You / your staff can also view / validate the member signup instantly through your retail POS.

Seamless, accurate member management

Automated tracking of member points, rewards, and purchase history reduces the need for manual record-keeping and minimizes errors.

Easy scalability

As your retail business expands, a POS and membership system can scale with the growth, accommodating new stores, products, and members without significant additional investment​

Minty CRM use cases

Customer Success Story: Pitstop Auto

By Liang Wei Liaw • July 12, 2024
Can Minty CRM be used in auto services workshops? Find out how Pitstop Tyres uses Minty's CRM to boost customer retention and repeat visits!

Lion City Sailors FC: Empowering Fans with Minty CRM

By Liang Wei Liaw • May 8, 2024
Learn how Lion City Sailors FC uses Minty CRM to extend its membership benefits to its loyal fans and build a larger fanbase!

Contact us

Contact Us

See a demo!

160 Robinson Road, SBF Center,

#26-02, Singapore 068914

(+65) 6224 5788

Minty Informatation Sharing

Why Self-Ordering Kiosks Are a Smart Investment for Beverage Shops in Singapore

By Liang Wei Liaw • June 3, 2025
Learn how self-ordering kiosks help Singapore drinks shops cut staff costs, speed up service, and boost sales with easy drink customisation and built-in marketing features.

CRM, Self Ordering for Beverage Kiosks: Stay Ahead Of Your Competition

By Liang Wei Liaw • May 20, 2025
As Singapore's quick-service beverage industry evolves, outlets like bubble tea shops, coconut drink stalls, and fruit juice bars are turning to technology to meet customer expectations and streamline operations. Implementing self-ordering kiosks, QR ordering systems, and Customer Relationship Management (CRM) solutions can offer numerous advantages. 1. Personalized Ordering Experience Self-ordering platforms allow customers to tailor their drinks—modifying sugar content, ice levels, and adding toppings—resulting in accurate orders and enhanced satisfaction. 2. Operational Efficiency with Reduced Staffing Needs Automating the ordering process frees up staff to focus on drink preparation and customer service, reducing labor costs and improving service speed. 3. Increased Revenue through Strategic Upselling Self-service systems can recommend additional items or upgrades, prompting customers to make higher-value purchases and boosting overall sales. 4. Enhanced Customer Engagement via CRM CRM systems track customer interactions and preferences, enabling personalized marketing campaigns and loyalty programs that foster repeat business. 5. Instantaneous Menu Updates Digital menus can be updated in real-time, allowing for quick changes to offerings and prices across all locations, ensuring consistency and responsiveness. 6. Data-Driven Decision Making Analyzing data collected through QR ordering and CRM tools provides insights into customer behavior, informing inventory management and promotional strategies. Embracing these technologies positions beverage kiosks to meet modern consumer demands, enhance operational efficiency, and achieve sustainable growth in Singapore's vibrant F&B sector. By adopting self-ordering kiosks, QR ordering systems, and CRM solutions, beverage kiosks in Singapore can significantly improve customer satisfaction, streamline operations, and drive revenue growth.

Why F&B in Singapore Need CRM Solutions?

By Liang Wei Liaw • May 14, 2025
Discover how CRM systems can transform your F&B business in Singapore by enhancing customer relationships, streamlining operations, and driving growth.

QR Ordering For Car Showrooms

By Liang Wei Liaw • May 13, 2025
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QR Ordering For Hotels: How it Benefits You And Your Guest?

By Liang Wei Liaw • May 13, 2025
Singapore's hospitality landscape is constantly evolving, and hotels that embrace technology stand to gain the most. Among the most impactful digital solutions available today are QR ordering systems and self-service kiosks . These tools not only enhance the guest experience but also improve operational efficiency and drive revenue growth. What is QR Ordering in Hotels? QR ordering allows guests to simply scan a code using their smartphone from the comfort of their room, the lobby, or even the hotel bar. The code opens a mobile-friendly menu, enabling them to browse items and place their orders instantly without the need for staff assistance. This system offers convenience and speed, cutting down waiting times and ensuring guests get what they want, when they want it. For hoteliers, this also means fewer missed service opportunities and higher guest satisfaction ratings. Why Implement Self-Service Kiosks? Self-service kiosks placed in key locations such as the hotel lobby, cafe or bar provide a seamless ordering experience. These kiosks allow guests to select items, customise orders, and pay without standing in line or waiting for a server. Benefits for Hotels Increased Revenue: Minty QR ordering and kiosks use intelligent prompts to upsell items like beverages, desserts, or side dishes, increasing average order size by up to 30% . Error-Free Orders: Guests control their selections, significantly reducing miscommunication and wrong orders. Lower Manpower Costs: With fewer staff required to take orders, hotels can redirect manpower to more important tasks such as guest relations. Real-Time Menu Management: Hotel staff can instantly update menus, pricing, and item availability via a powerful online backend — no printing, no delays. Integrated CRM: When combined with CRM, these systems collect valuable guest data, enabling personalised promotions and loyalty rewards. The Bottom Line In a competitive hospitality market like Singapore, providing a digital-first, streamlined experience helps your hotel stand out. QR ordering and self-service kiosks are not just tech upgrades — they're strategic investments that enhance guest satisfaction, reduce operational overhead, and drive profitability. Interested in self ordering and crm for your hotel? Click here to contact us and find out more!

Self Ordering Kiosk + CRM For Canteens. Be a More Profitable Than Your Competitors

By Liang Wei Liaw • April 23, 2025
The current F&B industry in Singapore is competitive and tough. More and more dining options apperaring near one another, spoiling consumers with endless choices. Customers who were once dining at your canteen 5 days a week are now splitting that 5 days with probably another 2 or 3 competitors around your canteen.  But not to worry as here are still ways to help you boost your profits while controlling or even lowering your costs. Implementing self ordering kiosks and CRM solutions at your canteen are two simple 2 ways you could go about doing that. Benefits of Self-Ordering Kiosk Enhanced Efficiency and Reduced Wait Times Self-ordering kiosks streamline the ordering process, allowing multiple users to place orders simultaneously, which reduces congestion and wait times. Increased Average Order Value Kiosks can suggest add-ons and upgrades during the ordering process, leading to higher average ticket sizes. Improved Order Accuracy By enabling customers to input their orders directly, kiosks minimize miscommunication, leading to more accurate order fulfillment. Labor Cost Optimization Automating the ordering process reduces the need for dedicated order-taking staff, allowing personnel to focus on food preparation and other essential tasks. Advantages of CRM Integration Personalized Customer Experience CRM systems track individual customer preferences and order histories, enabling personalized meal suggestions and promotions, which enhance satisfaction and encourage repeat visits. Effective Loyalty Programs Integrating CRM with loyalty programs allows for tracking customer purchases and rewarding frequent diners with discounts or special offers, fostering customer retention. Data-Driven Menu Optimization Analyzing CRM data helps identify popular dishes and adjust menus accordingly, ensuring offerings align with customer preferences and reducing food waste. Targeted Marketing Campaigns CRM platforms facilitate the implementation of targeted marketing efforts by segmenting customers based on their behavior and preferences, leading to more effective promotions. By adopting self-ordering kiosks and CRM systems, canteens can enhance operational efficiency, provide a more personalized dining experience, and implement strategic marketing initiatives, ultimately leading to increased customer satisfaction and profitability. If you are interested in self ordering kiosks , CRM solutions or a POS system for your canteen, click here to find out more!
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