MINTY CRM Membership Solution

Designed for all businesses

Minty CRM integrations

QR Ordering with CRM

For takeaways food kiosks, cafes, coffeeshop, hawkers and restaurants!

Find out more

Why Get a CRM loyalty solution?

Of customers stick to businesses who run customer loyalty programmes.

Of customers sway towards businesses that offer loyalty rewards

Of customers will return when they receive vouchers or discounts in advance of their next visit

Most big F&B establishments in Singapore such as Starbucks, McDonald's, Coffee Bean continue to grow because of one thing in common:

CRM Solutions

Minty CRM Features

Multi outlet management

Centralize member management across all outlets for a seamless experience. Members effortlessly earn and redeem rewards, while staff efficiently manage memberships. 


Tailored benefits can apply to selected outlets for added exclusivity.


Cloud data storage & management

Secure member data storage that is easily retrievable through a secure online backend. 


Safeguard privacy and enhance accessibility.

Reward/loyalty points

Give members real-time updates of their points earned or redeemed for better member engagement and boost customer return rates

eVouchers

1. Acquisition vouchers


2. Retention and loyalty vouchers


3. Promotion and sales boosting vouchers


4. Engagement and feedback voucher


Cashback

Keep members excited with real-time earnings updates through an engaging, user-friendly portal.

eWallets/ store value

Encourage customers to top up their eWallets for future use, track balance, monitor usage and enjoy convenient transactions. Secure your cash flow and ensure members keep coming back. 

Prepaid items/service

Lock in sales by enabling members to pre-purchase a specific item/product/service. Secure cashflow and guarantee customer return.

Referral

Encourage members to refer others to become your member with automated referral benefits.

Automated member tier

Auto tier advancement grants members seamless progression to higher tiers upon meeting criteria, unlocking enhanced benefits and privileges automatically.

Fuss free member signups

Convenience is key when getting member sign ups . MINTY CRM enables your customers to signup by simply entering name and mobile number.

Member feedback

Gathering member feedback is crucial for improving services, enhanced satisfaction and tailoring experiences to meet customer expectations effectively.

QR & online ordering

Transform your business with CRM-integrated QR/online ordering, delivering seamless customer experiences from ordering to loyalty management. Drive engagement and satisfaction for sustained growth and loyalty.

Email/SMS marketing

Promote exclusive offers, updates and benefits directly to members, enhancing engagement and satisfaction.

Links with your POS System

Improve efficiency personalise services, and enhance customer loyalty through seamless transaction and data management.

How Minty CRM helps your business

Boost customer retention

  • Personalise promotions
  • Re-engage members
  • Differentiated member tier
  • e-Vouchers, reward points & cashback

Automate loyalty management

  • Enjoy fuss free loyalty campaign management
  • Automated member tier progrssion
  • Automated loyalty points & cashback
  • Automatically reminds members of expiry

Understand Members

  • A platform to gather customer feedback
  • Get indepth analysis of your members
  • Create personalised offers based on data

Minty projects use cases

Customer Success Story: Lola's Cafe

By Liang Wei Liaw • July 29, 2024
Learn how Lola's Cafe has benefitted from using Minty CRM for easy yet effective membership management to boost customer loyalty and return visits!

Customer Success Story: Tendon Kohaku

By Liang Wei Liaw • July 17, 2024
See how Kohaku Sabo, a Japanese Cafe concept by multi outlet Tendon Kohaku, uses Minty CRM to drive revenue and boost customer loyalty.

Customer Success Story: Pitstop Auto

By Liang Wei Liaw • July 12, 2024
Can Minty CRM be used in auto services workshops? Find out how Pitstop Tyres uses Minty's CRM to boost customer retention and repeat visits!
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Simplify customer loyalty management

Minty CRM Features

Helping you grow your member base

  • Member details management

    Edit member's details through your POS or CRM portal with Minty's integration to POS systems

  • eWallets

    Allow customers to top up to their eWallets for future use with your business. Secure cashflow and ensure members keep coming back

  • eVouchers

    • Automate vouchers through Minty CRM. Reward your members with eVouchers through the Minty portal once preset rules are met. E.g Min. spend vouchers, birthday vouchers.
    • Send adhoc eVouchers to specific member's account for personalised rewards or service recover.
    • Digitalise stamp vouchers and go paperless through Minty CRM

  • Fuss free member sign ups

    Convenience is key when getting member sign ups . MINTY CRM enables your customers to signup by simply entering name and mobile number

  • Automated member tier sign ups

    Members will automatically advance to the next tiers once preset conditions are met to enjoy differentiated benefits. This encourages members to spend more in order enjoy more benefits.

  • Automate loyalty campaigns

    Still using manual management of your loyalty campaigns? Get MINTY CRM to automate manual processes to save time!

  • Personalise marketing

    Boost member re-engagement by personalizing marketing for a higher chance of their return.

  • Understand your members

    Gather member feedback and keep track of your member's preferences to understand their needs and wants.


    Analyse customers spending history & patterns to personalise marketing messages

  • QR Ordering & online ordering

    Integrating QR ordering with CRM boosts sales and efficiency by capturing real-time data for personalized service and promotions. It streamlines ordering, supports targeted marketing, and enhances loyalty management, driving retention and revenue while offering a convenient dining experience.

  • Links with your POS system

    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

Contact us

Our solution consultant will be in touch

Minty informatation sharing

Why Self-Ordering Kiosks Are a Smart Investment for Beverage Shops in Singapore

By Liang Wei Liaw • June 3, 2025
Learn how self-ordering kiosks help Singapore drinks shops cut staff costs, speed up service, and boost sales with easy drink customisation and built-in marketing features.

CRM, Self Ordering for Beverage Kiosks: Stay Ahead Of Your Competition

By Liang Wei Liaw • May 20, 2025
As Singapore's quick-service beverage industry evolves, outlets like bubble tea shops, coconut drink stalls, and fruit juice bars are turning to technology to meet customer expectations and streamline operations. Implementing self-ordering kiosks, QR ordering systems, and Customer Relationship Management (CRM) solutions can offer numerous advantages. 1. Personalized Ordering Experience Self-ordering platforms allow customers to tailor their drinks—modifying sugar content, ice levels, and adding toppings—resulting in accurate orders and enhanced satisfaction. 2. Operational Efficiency with Reduced Staffing Needs Automating the ordering process frees up staff to focus on drink preparation and customer service, reducing labor costs and improving service speed. 3. Increased Revenue through Strategic Upselling Self-service systems can recommend additional items or upgrades, prompting customers to make higher-value purchases and boosting overall sales. 4. Enhanced Customer Engagement via CRM CRM systems track customer interactions and preferences, enabling personalized marketing campaigns and loyalty programs that foster repeat business. 5. Instantaneous Menu Updates Digital menus can be updated in real-time, allowing for quick changes to offerings and prices across all locations, ensuring consistency and responsiveness. 6. Data-Driven Decision Making Analyzing data collected through QR ordering and CRM tools provides insights into customer behavior, informing inventory management and promotional strategies. Embracing these technologies positions beverage kiosks to meet modern consumer demands, enhance operational efficiency, and achieve sustainable growth in Singapore's vibrant F&B sector. By adopting self-ordering kiosks, QR ordering systems, and CRM solutions, beverage kiosks in Singapore can significantly improve customer satisfaction, streamline operations, and drive revenue growth.

Why F&B in Singapore Need CRM Solutions?

By Liang Wei Liaw • May 14, 2025
Discover how CRM systems can transform your F&B business in Singapore by enhancing customer relationships, streamlining operations, and driving growth.

QR Ordering For Car Showrooms

By Liang Wei Liaw • May 13, 2025
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QR Ordering For Hotels: How it Benefits You And Your Guest?

By Liang Wei Liaw • May 13, 2025
Singapore's hospitality landscape is constantly evolving, and hotels that embrace technology stand to gain the most. Among the most impactful digital solutions available today are QR ordering systems and self-service kiosks . These tools not only enhance the guest experience but also improve operational efficiency and drive revenue growth. What is QR Ordering in Hotels? QR ordering allows guests to simply scan a code using their smartphone from the comfort of their room, the lobby, or even the hotel bar. The code opens a mobile-friendly menu, enabling them to browse items and place their orders instantly without the need for staff assistance. This system offers convenience and speed, cutting down waiting times and ensuring guests get what they want, when they want it. For hoteliers, this also means fewer missed service opportunities and higher guest satisfaction ratings. Why Implement Self-Service Kiosks? Self-service kiosks placed in key locations such as the hotel lobby, cafe or bar provide a seamless ordering experience. These kiosks allow guests to select items, customise orders, and pay without standing in line or waiting for a server. Benefits for Hotels Increased Revenue: Minty QR ordering and kiosks use intelligent prompts to upsell items like beverages, desserts, or side dishes, increasing average order size by up to 30% . Error-Free Orders: Guests control their selections, significantly reducing miscommunication and wrong orders. Lower Manpower Costs: With fewer staff required to take orders, hotels can redirect manpower to more important tasks such as guest relations. Real-Time Menu Management: Hotel staff can instantly update menus, pricing, and item availability via a powerful online backend — no printing, no delays. Integrated CRM: When combined with CRM, these systems collect valuable guest data, enabling personalised promotions and loyalty rewards. The Bottom Line In a competitive hospitality market like Singapore, providing a digital-first, streamlined experience helps your hotel stand out. QR ordering and self-service kiosks are not just tech upgrades — they're strategic investments that enhance guest satisfaction, reduce operational overhead, and drive profitability. Interested in self ordering and crm for your hotel? Click here to contact us and find out more!

Self Ordering Kiosk + CRM For Canteens. Be a More Profitable Than Your Competitors

By Liang Wei Liaw • April 23, 2025
The current F&B industry in Singapore is competitive and tough. More and more dining options apperaring near one another, spoiling consumers with endless choices. Customers who were once dining at your canteen 5 days a week are now splitting that 5 days with probably another 2 or 3 competitors around your canteen.  But not to worry as here are still ways to help you boost your profits while controlling or even lowering your costs. Implementing self ordering kiosks and CRM solutions at your canteen are two simple 2 ways you could go about doing that. Benefits of Self-Ordering Kiosk Enhanced Efficiency and Reduced Wait Times Self-ordering kiosks streamline the ordering process, allowing multiple users to place orders simultaneously, which reduces congestion and wait times. Increased Average Order Value Kiosks can suggest add-ons and upgrades during the ordering process, leading to higher average ticket sizes. Improved Order Accuracy By enabling customers to input their orders directly, kiosks minimize miscommunication, leading to more accurate order fulfillment. Labor Cost Optimization Automating the ordering process reduces the need for dedicated order-taking staff, allowing personnel to focus on food preparation and other essential tasks. Advantages of CRM Integration Personalized Customer Experience CRM systems track individual customer preferences and order histories, enabling personalized meal suggestions and promotions, which enhance satisfaction and encourage repeat visits. Effective Loyalty Programs Integrating CRM with loyalty programs allows for tracking customer purchases and rewarding frequent diners with discounts or special offers, fostering customer retention. Data-Driven Menu Optimization Analyzing CRM data helps identify popular dishes and adjust menus accordingly, ensuring offerings align with customer preferences and reducing food waste. Targeted Marketing Campaigns CRM platforms facilitate the implementation of targeted marketing efforts by segmenting customers based on their behavior and preferences, leading to more effective promotions. By adopting self-ordering kiosks and CRM systems, canteens can enhance operational efficiency, provide a more personalized dining experience, and implement strategic marketing initiatives, ultimately leading to increased customer satisfaction and profitability. If you are interested in self ordering kiosks , CRM solutions or a POS system for your canteen, click here to find out more!
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