QR Ordering For Car Showrooms
Liang Wei Liaw • May 13, 2025
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Car showrooms are more than just spaces to display vehicles — they are environments that shape customer perceptions of a brand. Providing a refined and thoughtful in-showroom experience can significantly influence purchasing decisions. Implementing a self-ordering kiosk with QR ordering and CRM integration is an effective way to take that experience to the next level.
How Self-Ordering Works in a Car Showroom
A sleek digital kiosk is placed at a central point within the showroom. When visitors arrive, they can use the kiosk to help themselves to complimentary coffee, tea, or refreshments — no need to look for staff. This small touch goes a long way in making guests feel welcomed, comfortable, and valued.
In addition to complimentary items, the same kiosk can offer branded merchandise, bottled drinks, or packaged snacks for sale. The system can be configured to accept card payments, PayNow, or even credits from a CRM-integrated loyalty account.
Benefits for Showroom Visitors
- Convenient Self-Service: No need to interrupt staff or wait for assistance.
- Enhanced Experience: Free refreshments contribute to a positive showroom environment.
- Interactive Branding: Guests can browse and purchase branded merchandise easily.
Benefits for Showroom Staff and Management
- Trackable Transactions: Monitor all staff and guest F&B transactions — complimentary, discounted, or paid — from a single dashboard.
- Staff Perks: Employees can use login IDs to enjoy subsidised meals and drinks while keeping all usage data recorded.
- Control & Efficiency: Set usage limits (e.g., 1 free drink per prospect per day) and manage inventory in real-time.
- CRM Integration: Track guest engagement, reward frequent visitors, and gather valuable insights on showroom behaviour.
- Upscale Image: The digital kiosk adds a premium, tech-savvy touch that aligns with the experience of buying a high-end car.
Why Now?
In an age where digital convenience is expected, adding a self-ordering kiosk is not just about offering coffee — it’s about creating a holistic brand experience that reflects your showroom's values. Minty offers an integrated solution that enhances both customer experience and operational control.
Take the lead in redefining hospitality within your showroom. Invest in a self-ordering solution that reflects your brand’s quality and forward-thinking approach.
If you are interested in self ordering solutions and CRM for your business, click here to contact us and find out more!
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